Demand for Community Supports

MPP Stephen Blais recently met with the leadership team at the Eastern Ottawa Resource Centre (EORC) to discuss the increasing demand for community-based services that help seniors and vulnerable residents remain independent and healthy in their own homes.

During the meeting, Blais spoke with Stephanie Fragman, Executive Director, and Pono Traore, Manager of Community Support Services, about the critical programs EORC delivers across Ottawa’s east end. These services include Meals on Wheels, a foot care clinic, transportation for seniors to medical appointments, adult day programs, and respite care for caregivers, all essential supports that help people age in place while reducing pressure on the healthcare system.

EORC leaders shared that demand for these services continues to grow rapidly as the population ages. However, with little to no increase in operational funding this year, the organization is struggling to keep up with the needs of the community.

Currently, more than 700 requests for medical transportation rides and over 2,000 Meals on Wheels deliveries are on waitlists for residents in Orléans and surrounding communities. Without additional resources, many seniors and vulnerable residents may be forced to go without these supports. Potentially leading to avoidable hospital visits or long-term care placements.

Community support services like those provided by EORC are widely recognized as one of the most effective ways to maintain health and independence for seniors while managing healthcare costs. Programs such as meal delivery, preventive foot care, and transportation to medical appointments help residents remain active, connected, and able to live safely at home.

Following the meeting, Blais emphasized the importance of investing in community-based care as part of Ontario’s broader healthcare strategy.

“We need to invest in people where they are, rather than sending them to overcrowded hospitals,” Blais said. “Organizations like the Eastern Ottawa Resource Centre provide the kind of practical, preventative support that helps people stay healthy and independent while easing pressure on our healthcare system.”

As the needs of Ottawa’s east end continue to grow, Blais committed to continuing conversations with community partners and provincial ministries about how best to strengthen supports that allow seniors and families to thrive in their own communities.

EORC Stephanie Fragman, Executive Director, and Pono Traore, Manager of Community Support Services, meeting with MPP for Orléans Stephen Blais